Your documents are the source
Answers are built from what it finds in the documents you upload. It does not talk about what is not there.
On the phone or in chat,only your documents answer.
An AI desk that answers from the documents you upload, through web chat and voice in Korean, English, and Japanese.
Hello, this is the AI front desk. How can I help you today?
Pre-recorded samples of the voices used for voice answers. They play only when you press the button.
Two channels, one source.
Web chat and voice answers read the same documents.
Web chatA chat window on your website
VoiceAsk out loud, hear the answer
Your documentsPDF · DOCX · Excel templates
Ask it yourself.
Pick a question and watch it check the document before it answers.
Choose a question to explore how the guidance works.
axi-liveCustomer conversation
Customer
What time can I check in?
AI assistant
Check-in begins at 3 p.m. If you arrive earlier, the front desk can store your luggage.
Source · Hotel guest guide / Check-inYour team
If the customer leaves contact details, your team can review the conversation and follow up.
Based on a fictional hotel guide. No actual call is started.
Not a plausible answer. A grounded one.
When it does not know, it hands off
If it finds no basis, it does not make one up. It takes contact details so your staff can follow up.
The same answer everywhere
Web chat and voice, in Korean, English, and Japanese, all answer from the same documents.
Upload your documents. The desk is open.
Upload your documents
Add product guides, policies, and visitor information. They are prepared for use in answers.
PDF / DOCX / Excel templatesSet the tone and the voice
Choose a guidance style that fits your company and a voice for each language, then hear it in the voice test.
Persona / Voice testAdd it to your website
Place the chat widget on your site and visitors can ask right where they are.
Chat widget
Frequently asked questions
Which documents can I use?
PDF, Word (DOCX), and supported Excel templates are available. Download the FAQ or table lookup template from your workspace.
What if my documents do not contain an answer?
When no supporting information is found, the service explains that confirmation is needed and collects contact details for a follow-up inquiry. Your team can review the conversation and inquiry.
Do chat and voice use the same information?
Yes. Web chat and voice guidance use the same document-based answer layer. Web chat can be embedded on your website; voice guidance can be tried in your workspace’s voice test.
Which languages are supported?
Korean, English, and Japanese. You can configure your guidance style and language-specific voices in the workspace.
Considering axi-live? Just ask.
Tell us your industry and the channels you need (web chat, phone), and we'll walk you through setup and timing.
Already a customer? Go to your workspace.
Enter the company code from your invitation.